Tag archive for Joshua Hoppes

Customer Service is the lifeblood of any successful company although it never seems to get the publicity it deserves. Happy customers are repeat customers and repeat customers refer new customers. So it stands to reason that focusing on customer service and meeting your customers’ needs, you are actually going to drive new business. All that without the expense of large marketing campaigns with low conversion rates and high overhead costs.

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What happened to the days of customer service when you dialed a number and actually got a person on the other line? I mean, how hard is it for someone to answer the phone and ask the person calling what their issues are and direct…

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During the recent holidays someone asked what success really meant to me. To be very honest I couldn’t come up with a simple answer. I mean, success can mean so many different things. So I decided to do some research and here are 5 quotes…

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I know, there are many types of stupidity and equally as many different interpretations of productivity. But what got me thinking about this topic is the incredible difficulty I’m having in typing this blog. I wish I had a more profound explanation for my inspiration,…

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Growing up I was always amazed that my parents could get up, go to work and follow the same routine day after day. I remember telling myself there is no way I could imagine myself following their mundane routine. I suppose on one hand it…

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