Heading home for the holidays can be stressful. Everyone wants to know what you’ve been doing with your life, how school or work has been going, if you’ve found someone special, and if you’re on a solid track. Before you start sweating, here are three ways to prepare.
For many, finding a job or even the thought of searching for the right career can be daunting. We apply ourselves everyday towards success, whether through a test, presentation or performance, but navigating through the job recruitment system takes particular strategy. These other experiences can help you prepare, but when it comes to connecting to a career, there are a few key steps to help you focus and light the fuse.
Remember the last time you cringed when you heard the way someone described who you are or what you do? Maybe you’ve found yourself sweating over how to describe yourself or your latest project. How about those business cards of yours, that bio, your website or that promotional reel you created? Those giving you any stress? All of these instances and elements are part of your professional branding. How effectively you brand yourself has a lot more to do with your success than you might think.
I’ll be the first to admit that it’s not always EASY to put on a happy face and give outstanding support, but it is the most important part in sustaining a thriving business or relationship. So for those of you who currently hold customer support roles remember these basic rules. And for everyone else – you may not be on the front lines dealing with “customers or clients” but practice these simple rules and I promise you’ll see a positive difference in your professional and personal relationships.
As we celebrate (and lament the decline of) the fine art of customer service, we at YSN.com thought it would be fun to ask our friends on Twitter their thoughts about lousy service. The response came fast and furious – unlike most of the customer service reps these stories illustrate!